Cloudflare is hiring for the role of Data Analyst, Support Operations. This full-time, hybrid position (Austin or Lisbon) offers the opportunity to shape data-driven decision-making for internal support teams. If you’re experienced in SQL, data visualization, and operational analytics, this could be the next step in your career. Below are all the details including role, qualifications, tools, and how to apply.
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- Company: Cloudflare
- Website: cloudflare.com
- Job Position: Data Analyst, Support Operations
- Location: Austin, TX (Hybrid)
- Employment Type: Full-Time
- Salary: Up to $100k/ yr (Expected)
Key Responsibilities
- Create dashboards and automated reports to track Support performance
- Collaborate with leadership to define metrics and identify trends
- Support Product prioritization via data insights
- Coordinate cross-functionally to supply data for business reviews
- Define success metrics early in project lifecycles
- Maintain organized processes for disparate datasets
Required Qualifications
- 3+ years in business/data analysis supporting customer teams
- Strong SQL skills; R or Python a plus
- Experience building dashboards (Looker Studio, Tableau, etc.)
- Ability to manage multiple priorities with attention to data quality
- Excellent communication and presentation skills
- Sharp analytical thinking with actionable insights
Tools & Technology
- SQL, relational databases
- Looker Studio, Tableau or similar visualization tools
- Optional: R or Python scripting
Why Work at Cloudflare?
- Shape the internet’s performance and security for millions
- Innovative, inclusive culture recognized by Fast Company
- Hybrid work model in Austin or Lisbon
- Comprehensive benefits including equity participation
- Accelerated career growth and learning opportunities
Note: Cloudflare is committed to building a diverse, inclusive team and evaluates candidates based on potential. Compensation varies by location and level.
